Privacy Policy

1. Data controller

The controller of the personal data processed on this website is Algoritme Ltda, trading as Algoritme, CNPJ 21.739.760/0001-95. For any matter related to this Policy, write to falecom@algoritme.com.br.

2. Data we collect

We only collect the data needed to respond to your enquiry and keep the website secure:

• Data you provide in the contact form: name, email, company, phone/WhatsApp, area of interest and the content of your message.
• Data you send us when contacting us directly by email or WhatsApp.
• Technical data automatically recorded by the hosting infrastructure, such as IP address, browser type, pages visited and date and time of access, used for security and to operate the website.

We do not request sensitive personal data and ask that you do not include it in your message. This website does not use advertising or behavioral tracking tools.

3. Purposes and legal bases

• Responding to your requests, understanding your needs and sending commercial proposals — legal basis: preliminary steps related to a contract at the data subject’s request (LGPD art. 7, V) and legitimate interest (art. 7, IX).
• Keeping a record of the business relationship — legal basis: legitimate interest (art. 7, IX).
• Ensuring website security and preventing fraud, spam and abuse — legal basis: legitimate interest (art. 7, IX).
• Complying with legal or regulatory obligations and requests from authorities — legal basis: LGPD art. 7, II.
• Exercising rights in judicial, administrative or arbitration proceedings — legal basis: LGPD art. 7, VI.

4. Data sharing

We do not sell or rent your personal data. We may share it only with:

• Service providers acting as processors on our behalf, such as the contact-form delivery service (Web3Forms), the website hosting and content delivery (CDN) provider and our corporate email provider, strictly as needed to provide their services.
• Public authorities, when required by law, court order or a request from a competent authority.

5. International transfers

Some of our service providers may store or process data on servers located outside Brazil. In such cases, the transfer takes place under the conditions allowed by LGPD art. 33, with providers that maintain adequate levels of data protection.

6. How long we keep data

We keep data for as long as necessary to fulfil the purposes described in this Policy. Enquiries that do not lead to a business relationship are deleted within 24 months of the last contact. Client data is kept for the duration of the relationship and for the periods required by law. After that, data is deleted or anonymized, except where retention is permitted under LGPD art. 16.

7. Security

We adopt technical and administrative measures to protect personal data from unauthorized access and accidental or unlawful situations, including encrypted connections (HTTPS), restricted access control and providers with recognized security practices. No system is entirely risk-free, but we work continuously to reduce those risks.

8. Your rights as a data subject

Under LGPD art. 18, you may at any time and free of charge request:

• confirmation that your data is being processed and access to it;
• correction of incomplete, inaccurate or outdated data;
• anonymization, blocking or deletion of unnecessary or excessive data, or data processed in breach of the LGPD;
• portability of your data to another service provider;
• deletion of data processed on the basis of consent and withdrawal of consent, where applicable;
• information about the entities with which we share your data;
• objection to processing based on legitimate interest, where the LGPD is not complied with.

To exercise your rights, write to alan@algoritme.com.br. We may ask for information to confirm your identity. You may also file a complaint with Brazil’s National Data Protection Authority (ANPD).

9. Data Protection Officer

Algoritme’s Data Protection Officer (DPO) is Alan de Oliveira Amanajás, who can be reached at alan@algoritme.com.br.

10. Cookies

This website does not use its own advertising, analytics or tracking cookies. The hosting and CDN provider may use cookies or identifiers that are strictly necessary for security and performance (for example, protection against bots and attacks). If we start using other tools, this Policy will be updated and, where required, we will ask for your consent.

11. Children and teenagers

This website is intended for businesses and professionals and is not directed at anyone under 18. We do not knowingly collect data from children or teenagers.

12. Changes to this Policy

We may update this Policy from time to time. The current version will always be available on this page, with the date of the last update.